Redefining the guest experience at hotels and luxury residences worldwide.
KEYPR® is a full-service technology solution that delivers a personalized, seamless guest experience while simultaneously offering new revenue opportunities, real-time metrics and operational efficiency.
KEYPR delivers a highly connected and personal in-room experience.
The KEYPR system creates opportunities to increase revenue, and provides hotel staff and operators a back office system that offers real-time intelligence, performance metrics and new communication tools to improve service and better engage with guests.
- Keyless entry via mobile app
- Mobile check-in and out for individuals and large groups
- On-demand services and opportunities to increase revenue
- Personalized communication tools facilitate better service and guest satisfaction
- In-room tablet eliminates collateral and clutter
- Guest experience management system (GEMS) offers sophisticated analytics and real-time insights
“Fancy! I was able to request valet to bring my car with the Google Nexus tablet the hotel provided. It also served many other purposes, such as being a personalized touch and clock. :)”
“Guests see their name on KEYPR tablet as they enter their room and are immediately drawn to it… that’s one of the reason why our guest engagement is more than 90 percent since we launched KEYPR.”
“Since launching at the Avalon hotels, we are already seeing 90% guest engagement and unparalleled insight into guest requests and staff performance across all areas of operations.”
“In this technology age, plastic key cards are rapidly becoming obsolete. This new partnership will offer our management team an efficient way to access operational metrics instantly and ultimately improve the overall guest experience.”